Can
I preview my lettering or sign before production?
Yes, there is a checkbox on the order form to request a proof.
Proofs will be emailed in 1-2 days for approval.
How do I apply vinyl lettering
or graphics to my vehicle, boat, or window?
We will include with every vinyl lettering order complete, easy
to understand instructions and a squeegee, to make installation
a breeze.
How do I remove my vinyl
lettering in the future?
Simply take a hair dryer and heat the edge and slowly peel back.
You may need to use rubbing alcohol to clean off any remaining
residue.
How long will my vinyl
lettering last?
We only use the highest quality premium vinyl. Our vinyl is a
high performance film. It is rated to last a minimum of 5-7 years
(much longer than paint). Beware of other sign shops that use
cheaper vinyl that will not last as long in an outdoor environment.
Why are your prices so
low?
Our online prices are strictly for direct mail and internet customers
only, and not available for store pickup. This enables us to keep
our prices low by reducing overhead.
How do I send you my logo
or artwork that I want to use?
Simply send
us your art to us. We produce our signs using computer
cut vinyl graphics and digital printing. For our vinyl signs,
we need to use image files saved in a vector-based format, such
as Adobe Illustrator (.ai), an eps, or a pdf file. Other formats
(such as jpg, gif, or bmp) must be converted to vector art. We
will convert some files for no charge. For our full color digitally
printed signs, we can use most common file formats as long as
they are of good quality and resolution. Supply us with your art
and an explanation of what you need done, and we will provide
you with a quote, and to clarify any questions you may have.
How do I care for my lettering?
Vinyl lettering is very low maintenance. Washing occasionally
with soap and water is all that is needed to keep it looking good.
How soon will I get my
order?
We normally ship within 4-5 business days after receiving an order,
unless it requires custom work, which may take a little longer.
Occasionally items may be on backorder. We will notify you of
any potential delays. NOTE:Weekend orders, Holiday orders, and
orders received after 5PM EST are counted as received on the next
business day.
Do you have any specials
or coupons?
Occasionally we will run special promotions. If you would like
to be added to our mailing list, contact
us.
I have a question that is not listed
here.
We will be happy to answer any questions we can.
Click here
to contact us.